Refund Policy

Thank you for shopping at Microsoft On Demand Training.

If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • You obtained a Return Merchandise Number (RMN) from us
  • • By phone number: +91-22-28257193/94/95
    • By email: info@veloces.in

    Send the Product with its Original Packaging and the RMA number to :

    B 301, 3rd Floor, Silver Astra Building, J.B. Nagar, Andheri (East), Mumbai, India 400 099

    Shipping Charges :

    Shipping charges incurred in connection with the return of a product are refundable.

    Damaged Items :

    If you received a damaged product, please notify us immediately for assistance.

    Sale Items :

    Sale items can be refunded.

    Digital Products :

    We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

    Contact Us :

    If you have any questions about our Returns and Refunds Policy, please contact us:
    • By phone number: +91-22-28237193/94/95
    • By email: info@veloces.in

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